Every team has that one tool that doesn't connect to anything. The internal CRM someone built in Airtable. The niche survey platform your CS team swears by. The custom support form that dumps responses into a spreadsheet. Make.com is the "connect anything" answer. It's a visual automation platform that lets you build workflows between Pilea and hundreds of other apps — no code required. You set up a trigger (something happens in another tool), add some logic if you need it, and push the result to Pilea through our API. The setup is more hands-on than a native integration, but that's the tradeoff for total flexibility. You're not waiting for Pilea to build a connector for your specific tool. You build exactly the workflow you need, with whatever filtering, transformation, or routing logic makes sense for your team. Teams typically start simple — one scenario pulling feedback from one source. Then they realize they can chain multiple tools together, add conditional logic, and build surprisingly sophisticated feedback pipelines. All visually, all without bothering engineering.
Step 1: Grab Your Pilea API Key
Head to https://<your-workspace>.pileainsights.com/settings/api-keys and copy your key. Don't share it – treat it like your Netflix password.
Step 2: Find Your Product ID
Go to https://<your-workspace>.pileainsights.com/settings/workspace and note down your product ID. You'll need this in a minute.
Step 3: Set Up Make.com
Step 4: Configure the HTTP Module
Fill in these fields:
https://<your-workspace>.pileainsights.com/api/v1/feedbacksX-Client-Id with value <your-workspace>
Step 5: Build Your Request
In the request content field, add:
json
{
"product_id": "prd_yourid",
"text": "Your feedback text here" // Select field dropdown
}
Map the feedback text from your trigger tool to the text field. Make.com will handle the data mapping for you.
Step 6: Test & Activate
Hit "Run once" to test. If it works, flip the switch to "ON" and set your preferred polling interval.
Done. Feedback now flows automatically.
Once you've connected your tools, here's what happens: