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What we've learned from our own process is that feedback management doesn't need to be complicated to be effective.

The most successful products start with a deep understanding of user problems. When you nail the problem first, solutions become obvious (an

Every time a customer reaches out with an issue, they're basically handing you free product research. They cared enough to tell you...

Pilea is your new customer researcher who listens to customers, answers your biggest questions, and helps your team validate ideas.

Learn the key concepts of how Pilea works and how to get started analysing your customer feedback.

I’m Simon Oliver Ommundsen 👋 , a former UX designer and product manager who has spent years conducting extensive user research. From...

Coming up with a company name might arguably be one of the most challenging parts of starting a venture. It’s like trying to name a pet...