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API

Sometimes you need more control than a pre-built integration gives you. Maybe you want to pipe in-app survey responses directly into Pilea. Maybe you're building a custom dashboard that pulls feedback data into your BI tool. Or maybe you just want to automate something specific that no off-the-shelf connector handles. That's what the API is for. It gives you full read and write access to your Pilea data β€” feedback, backlog items, customers, products. You can push data in, pull data out, and build whatever workflow makes sense for your team. Most teams start small. A simple POST request that sends form submissions to Pilea. A script that exports feedback data to a spreadsheet. Then it grows from there β€” two-way syncs, automated triage workflows, custom reporting pipelines. The API is flexible enough to handle all of it. And if you'd rather not write code, the API also powers our Make.com integration β€” so you can build visual automations without touching a terminal.

API

Installation

Access API Documentation

  1. Log into your Pilea account
  2. Navigate to Settings β†’ API
  3. Here you'll find:
    • Your API key/authentication details
    • Complete API documentation

What You Can Do

The API has end-points to both read and write:

  • Feedback
  • Requests
  • Products
  • Customers

How to use

The Pilea API lets you connect feedback to the tools you already useβ€”both pushing data in and pulling it out.

Common uses:

  • In-app surveys β†’ Pipe responses straight into Pilea
  • Custom dashboards β†’ Pull feedback data into business intelligence tools like Metabase or Snowflake
  • No-code automations β†’ Connect via Make.com or Zapier without writing any code
  • Vibe coding β†’ Add user feedback as context for e.g. Cursor or Claude Code

Start simple, scale up:

Most teams start with something basicβ€”like a form that submits directly to Pilea. Once that's running, you can tackle bigger integrations like two-way syncs with automated workflows in e.g. Zapier.

The API is flexible enough to handle whatever you need, from quick automations to complex workflows. Build what makes sense for your team today, expand when you're ready.